Treply
Log inStart free →
AI-native support · live in 5 minutes

Support that works as hard as you do

One inbox for live chat, email & WhatsApp. AI resolves 70% of tickets automatically. Flat pricing — no per-resolution fees.

Start free — no card neededSee how it works
2,400+ SMBs · 4.9★ avg rating
AI resolved
72%
↑ +12% this month
Avg response
1m 12s
↓ −28s vs last week
app.treply.io/dashboard
Treply
📥Inbox
📊Analytics
🤖AI
👥Team
Sarah K.
📱 WhatsApp · Active now
AI HANDLING
Hi! My order hasn't arrived — it's been 5 days 😟
2:41 PM
AI AUTOPILOT
Hi Sarah! I'm sorry to hear that. Let me look up your order right now. Could you share your order number?
2:41 PM
It's #ORD-8821
2:43 PM
AI AUTOPILOT
Found it! Your order shipped yesterday and is arriving tomorrow by 6pm. I've sent the tracking link to your email. ✅
2:43 PM

Trusted by teams running on

ShopifyWooCommerceSquarespaceWixBigCommerceEtsyWebflowStripeShopifyWooCommerceSquarespaceWixBigCommerceEtsyWebflowStripe
Features

Everything SMBs need.
Nothing they don't.

We stripped out the enterprise bloat so your team can focus on customers, not software.

3×
faster responses

Unified inbox

Live chat, email & WhatsApp — all in one view. Zero tab switching. Every customer, one thread.

70%
auto-resolved

AI Autopilot

Handles FAQs, greetings & status checks automatically. Escalates to humans only when truly needed.

3×
agent productivity

AI Reply Assist

One-click smart replies for complex tickets. Your agents move 3× faster without losing the human touch.

4.9★
avg CSAT score

Live analytics

Response times, resolution rates, CSAT — all in a dashboard built for SMB owners, not analysts.

92%
first-contact resolution

Smart routing

Frustrated customer? Instantly routed to your best agent. Returning visitor? Gets the agent they already know.

SOC 2
compliant

Enterprise security

SOC 2 compliant. Data encrypted at rest & in transit. GDPR ready. Your customers' data stays safe.

How it works

Live in 5 minutes,
not 5 weeks

No engineers. No implementation fees. No onboarding calls.

01

Connect your channels

Add live chat, link your email inbox, and connect your WhatsApp Business number. Zero engineering. Under 5 minutes.

02

Invite your team

03

Train your AI

04

Watch revenue grow

Step 01 — Connect your channels
📱WhatsApp
📧Email
💬Live Chat
Pricing

Flat pricing.
No surprises. Ever.

Unlike Intercom, we never charge per AI resolution. What you see is what you pay.

MonthlyAnnualSave 20%

Free

$0/agent/mo

Perfect to get started

Start free
3 agents
1 inbox
500 conversations/mo
Live chat widget
Email inbox
Basic analytics
★ Most popular

Growth

$19/agent/mo

For growing SMBs

Start free trial
Unlimited agents
5 inboxes
Unlimited conversations
Live chat + Email + WhatsApp
AI Reply Assist
Full analytics
Custom widget branding

Pro

$39/agent/mo

Full AI power

Start free trial
Everything in Growth
AI Autopilot
Unlimited inboxes
Priority routing
Sentiment detection
SLA management
API access

Enterprise

Custom

Custom for large teams

Talk to us
Everything in Pro
SSO / SAML
Dedicated CSM
Custom SLAs
On-prem option
99.99% uptime SLA

All plans include SSL, 99.9% uptime SLA, and email support · No per-resolution AI fees — ever

Social proof

SMBs love Treply

Real customers. Real results. No cherry-picked edge cases.

−60% cost

We switched from Zendesk and cut our monthly bill by 60%. The WhatsApp integration alone paid for itself in week one.

Amara N.

Amara N.

Founder, StyleHaven

4.7★ CSAT

The AI replies are scarily good. It handles 70% of our tickets automatically and our CSAT went from 3.8 to 4.7 in just 6 weeks.

Marcus O.

Marcus O.

Head of Support, FreshBox

$800 → $39

Intercom was billing us $800/month because our AI was getting good at its job. Treply is flat rate. I can actually sleep now.

Priya S.

Priya S.

CEO, NailClub

2,400+
SMBs using Treply
70%
Avg AI resolution rate
4.9★
Average CSAT score
−60%
Cost vs. competitors
FREE FOREVER FOR UP TO 3 AGENTS

Your customers are waiting.
Start in 5 minutes.

No credit card. No engineers. No onboarding calls. Just better customer support from day one.

Get started freeBook a demo
🔒 SOC 2 compliant
🇪🇺 GDPR ready
⚡ 99.9% uptime SLA
💳 No card required